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Frequently Asked Questions

What is epoxy flooring?

Our epoxy flooring services consist on a tough cement, urethane or polyaspartic surface, which is applied to a prepared base. It’s popular in garages, commercial and industrial spaces due to its attractive finish and high durability against wear, chemicals, and specialty uses.

How long does epoxy flooring last?

Typically, our epoxy floors can endure for 8 to 20 years, influenced by factors such as installation quality, traffic, environment, and maintenance routines. Quarterly upkeep with eco-friendly cleaners can significantly prolong their lifespan.

Is epoxy flooring slippery?

Epoxy can be slippery, particularly when wet, but we incorporate anti-slip additives into the mixture can enhance traction, ensuring safety in your home, business or industrial environments​.

Can epoxy flooring be installed in humid conditions?

Yes, we can install epoxy in humid environments, it is vital to work with experienced professionals who can manage the challenges posed by humidity on the curing process​

How long does installation take?

The installation process can take from one to several days, depending on the area size, the necessary preparation work, and application requirements. After installation, the flooring requires up to three days, depending on the environment, to cure before it can be used.

How do I maintain epoxy floors?

Maintaining epoxy flooring is straightforward; regular sweeping and cleaning with a mild eco-friendly detergent and water will keep it looking fresh. It is advisable to avoid harsh cleaners that could harm the surface.

Is epoxy flooring resistant to stains, oil, and chemicals?

Yes, epoxy floors offer excellent resistance against oil, chemicals, and most stains, making them well-suited for garages, kitchens, commercial and industrial applications.

Do you charge for estimates?

Our estimates are completely free of charge. We believe in providing transparent and upfront pricing with no hidden fees or surprises. This commitment ensures a hassle-free experience for our clients from start to finish. Feel free to request your free online estimate today, and receive it in less than 24 hours—we’re here to help!

IMPORTANT: Estimations for Real Estate Professionals outside of our network do incur a fee, but the charges can be credited back upon service engagement.

When do you collect payment?

For residential, a 50% deposit is required upfront to secure your spot on our schedule. Once we have completed your project, the remaining payment will be due upon delivery. For commercial and industrial, we offer progress invoicing. We accept all major credit and debit cards, ACH payments, and offer financing options for a stress free experience.

Who will be there to answer questions?

During your project, a dedicated project manager will be available to answer any questions or concerns you may have before, during, and after the project. Additionally, there will be an on-site crew supervisor to address any immediate inquiries and to ensure smooth communication and exceptional service.

What can I do to help my project run smoothly?

Beyond providing us with the project details, trusting our expertise, and maintaining open communication, there's nothing more for you to do. You'll enjoy a seamless, responsible, and respectful experience with us. We simply ask that you spread the word if you're satisfied with our work and let us know if something wasn't to your liking so we can correct it and improve.

We have decided to hire your company, what's next?

Here are the next steps:

1.
Request an Online Estimate
2.
Surface Preparation
3.
Epoxy Installation
4.
Delivery

What if I have already bought the paint and materials?

We can only warranty our work when we know that the product we're using will perform as needed to uphold the promises we make. For that reason, if the product is not adequate, we'll be happy to refer you to a trusted local contractor who has experience working with the products you've purchased.

How do I nominate someone to receive a free service?

We want to hear about the amazing people in your community! If you know a retired veteran, first responder, or new business owner who would benefit from our services, you can nominate them by sending us an email to contact@national-paint.com. Tell us about their story and why they deserve this special recognition. Our team is excited to review all submissions and will reach out if your nominee is selected!

How do I redeem my Amazon Gift Card?

Redeeming your Amazon Gift Card is easy! After we complete a job, we provide you with 3 gift cards to share with friends or family. When someone you refer hires us, just have them mention your name when they book. If they forget, no worries—simply give us a call, let us know who you referred, and we'll activate your card so you can enjoy it on Amazon!

Do you do background checks on your crews?

Yes, we conduct thorough background checks on all our crew members. Your safety and peace of mind are our top priorities, so we ensure that everyone on our team is fully vetted and trustworthy before they step foot on your property.

How long after I accept your quote will you start working?

Once you accept our quote, we’re eager to get started! Typically, we can begin work within 14 days, depending on our current schedule and the scope of your project. We’ll coordinate with you to find the earliest start date that works best for you.

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